FAQs
Frequently Asked Questions
What services does Fasticon Logistics offer?
We provide comprehensive logistics solutions, including freight forwarding, warehousing, dry van dispatch, and supply chain management to streamline your business operations.
Does Fasticon Logistics handle international shipping?
Yes, we offer both domestic and international shipping solutions tailored to meet your specific needs.
How can I get a quote for my shipment?
You can easily request a quote through our website by providing your shipment details, or by reaching out to our customer support team for assistance.
What types of cargo do you handle?
We handle a variety of cargo types, including dry goods, perishable items, and oversized freight, ensuring safe and efficient transport.
Do you offer warehousing and storage solutions?
Yes, we provide secure warehousing and storage options with inventory management services to help streamline your supply chain.
How is billing handled for your logistics services?
Billing depends on the type and volume of services provided. Our team will provide you with a detailed invoice, and we accept various payment methods for your convenience.
What is your policy for delayed shipments?
We strive for on-time delivery, but in cases of delays, we keep our clients informed and work on the fastest possible solutions to get your shipment back on track.
Can I arrange for scheduled deliveries?
Yes, we offer flexible scheduling options to accommodate your business requirements, including regular or just-in-time delivery solutions.
Is Fasticon Logistics insured for cargo protection?
Yes, we offer cargo insurance options to protect your shipments in transit, giving you peace of mind.
How can a dispatcher improve my company's performance?
A dispatcher can significantly boost your company’s performance by:
– Finding profitable loads
– Negotiating optimal rates
– Planning efficient routes
– Handling paperwork
This allows you to focus on driving and increasing profitability.
How do dispatchers find loads?
Dispatchers secure loads through:
– Load boards
– Industry contacts
– Freight brokers
– Direct shipper relationships
What does FasticonLogistics' freight dispatch service cost?
Our fees start at 5% of the gross load value, with custom pricing based on specific services and agreements.
What additional support services do you offer to owner-operators?
We provide:
– Trip Planning & Route Optimization: Efficient routes, minimized deadhead miles
– 24/7 Support: Dedicated dispatchers for real-time assistance
– Negotiation Expertise: Securing best possible rates
– Truck Stop & Weigh Station Info: Real-time updates for compliance
– Paperwork & Settlement Assistance: Simplified administrative tasks
What types of loads do you specialize in?
Our expertise includes:
– Dry vans (general freight)
– Refrigerated trailers (temperature-controlled goods)
– Flatbeds (oversized cargo/construction materials)
– Expedited loads (time-sensitive deliveries)
– LTL (less-than-truckload) shipments
How many trucks does a dispatcher manage?
Dispatchers typically manage 2-50+ trucks, depending on company size and operational complexity.